Agents and kynectors will play an important role in facilitating enrollment for individuals and small businesses in health insurance plans and other affordability programs offered on kynect.
Recertification Information for Agents and kynectors
kynect recertification training for all assister types is required annually. The kynect recertification is an additional training packet and modules which acts as a supplement to the first trainings that were completed in order to participate with kynect. KOHBHIE (Kentucky Office of Health Benefit and Health Information Exchange) will also update the original modules and materials when federal guidelines have changed since the first open enrollment.
If any NEW assisters wish to participate with kynect, they are required to complete the first set of kynect training modules along with the exam as a prerequisite, and then complete the supplemental kynect recertification packet. There is no exam for the kynect recertification training.
Additional resources for accessing kynect:
kynect self-service portal guide for Agents, kynectors and Certified Application Counselors
Agent Onboarding Frequently Asked Questions
Agent Instructions for Onboarding
Please email additional questions to KHBE kynector Program.