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​The Office of the Kentucky Health Benefit Exchange is currently in the procurement process to select kynector entities. kynectors will assist individuals and small businesses to compare different coverage options available through kynect, and facilitate enrollment. Additionally, kynectors will perform outreach and education sessions to raise awareness about kynect and other affordability programs.

kynectors must carry out at least the following duties:
  • Maintain expertise in eligibility, enrollment and program specifications and conduct public education activities to raise awareness about the HBE
  • Provide information and services in a fair, accurate and impartial manner acknowledging other health programs
  • Facilitate selection of a QHP
  • Provide referrals to any applicable office of health insurance consumer assistance or health insurance ombudsman or any other state agency or agencies.
  • Provide information in a manner culturally and linguistically appropriate to the needs of the population being served.

 Awarded organizations:

Community Action Kentucky (CAK) for Medicaid regions 1,2 (Western Kentucky),6 and 7 (Northern Kentucky).

Kentuckiana Regional Planning Development Agency (KIPDA) for Medicaid region 3 (Louisville area).

kynector Administrator Contact Information

kynector Contacts by County

A second request for proposal (RFP) has been issued for Medicaid regions 4 (South central Kentucky), 5 (Central Kentucky), and 8 (South East Kentucky). Visit the procurement website to view the RFP.