The Cabinet for Health and Family Services’ Office of the Kentucky Health Benefit Exchange (KHBE) has issued a request for proposal (RFP) seeking for-profit and nonprofit entities and community and volunteer organizations to assist consumers who enroll for healthcare benefits through kynect, Kentucky’s Healthcare Connection.
KHBE is seeking contractors with experience reaching Kentucky’s diverse populations to assist the Commonwealth in reaching the goal of expanding health benefit coverage throughout Kentucky. These contractors, called “kynectors,” will help individuals and small businesses in Kentucky determine their health plan needs and assist them in choosing plans to meet those needs.
Duties of kynectors will include conducting public education activities to raise awareness of health plans available through kynect; distributing fair and impartial information about the available health plans; facilitating enrollment in health plans; and providing referrals to any applicable offices in the event of complaints and appeals. A kynector cannot receive any compensation or benefit directly or indirectly from any health insurance issuer or issuer of stop loss insurance in connection with the enrollment of any individual or employee in a plan.
View the solicitation at the Kentucky Vendor Self Service site.