2020 Assister Certification Training
The training is hosted by the Marketplace Learning Management System (MLMS); the online web-based training platform for assisters providing application and enrollment assistance to consumers in federally facilitated marketplaces, including state partnership marketplaces and certain state based marketplaces using the federal platform. The training can be accessed by registering as a new user or logging in as an existing user through the CMS Enterprise Portal.
Training presentations and additional resources - frequently asked questions, quick reference guides, etc.
For additional assistance with MLMS assister training, please submit any questions to the MLMS Help Desk.
For assistance with Certified Application Counselor (CAC) program questions, submit inquiries to CAC Questions
For Assistance with Navigator program questions, submit inquiries to your CMS project officer.
Assister Step-by-Step year 2020 FFM Training Instructions
Agent Step-by-Step year 2020 FFM Training Instructions
State Certification Requirements