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​Plan Year 2021 kynector Certification Training

The training is hosted by the Marketplace Learning Management System (MLMS); the online web-based training platform for kynectors providing application and enrollment assistance to consumers in federally facilitated marketplaces, including state partnership marketplaces and certain state-based marketplaces using the federal platform. The training can be accessed by registering as a new user or logging in as an existing user through the CMS Enterprise Portal.

For additional training presentations and resources, please visit the CMS Training Materials Site.

For additional assistance with MLMS assister training, please email any questions to the MLMS Help Desk.

For assistance with Certified Application Counselor (CAC) program questions, email inquiries to CAC Questions.

For Assistance with Navigator program questions, submit inquiries to your CMS project officer.