During the COVID-19 State of Emergency, individuals who need special healthcare coverage should click here Healthcare Coverage Application. This coverage is temporary and ends 2 months after the application month unless you submit an application for regular Medicaid. For application help, contact an application assister through the Application Assister Web Page or call the Kentucky Healthcare Customer Service line toll-free at (833) 656-0707. For a listing of participating medical providers please access the Kentucky Medicaid Provider Directory. If you have questions or need more information about a participating provider, call 1-800-635-2570.